FAQ

Frequently Asked Questions

Authenticity

Are all items authentic?
Yes. Every item we sell is 100% authentic. We source directly from authorized retailers and distributors. Authenticity is guaranteed on all purchases.

Do you sell replicas or fakes?
Never. We have zero tolerance for counterfeit products. Every item undergoes authentication verification before shipping.

Orders & Shipping

How long does shipping take?
• Domestic (US): 3-7 business days
• International: 7-14 business days
Express shipping available at checkout for faster delivery.

Do you ship internationally?
Yes, we ship worldwide. International customers are responsible for any customs duties or import taxes.

How can I track my order?
A tracking number is emailed once your order ships. You can also check order status in your account.

Returns & Exchanges

What is your return policy?
We offer a 30-day return policy for unworn items in original condition with all tags attached. See our Returns page for details.

Can I exchange for a different size?
Yes, exchanges are available subject to stock. Contact us within 30 days of delivery.

Payment & Security

What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay.

Is my payment information secure?
Absolutely. All transactions are encrypted and processed through secure payment gateways. We never store your card details.